ICRTouch have now released order status display software, CollectionPoint, that will keep the waiting area organised.
CollectionPoint displays in progress on a screen or monitor directly from the TouchPointtill, so that customers can take a seat and keep an eye on their order’s position in the queue. When an order is ready to collect, the ticket number will be displayed on-screen to notify the relevant customer to approach the collection point and pick up their order. A simple solution to a common crowding problem.
CollectionPoint is fully customisable and can be branded to match the venue’s interior design. It’s design features also provide an opportunity for advertising space on a display that customers will be fully engaged in for a number of minutes, maximising the potential for promotions and the possibility of additional advertiser revenue.
Whether it is for restaurants, attraction parks, warehouse stores or waiting rooms, CollectionPoint can provide a simple yet professional way of notifying customers where their ticket is in a queue, the current average waiting time and when their ticket is called.
For those times when customers cannot wait within view of the screen to track their order progress, CollectionPoint features an online progress tracker for orders. This feature allows for congestion around the collection point to be reduced if necessary.